To get a refund, you will need to contact the company or individual from whom you purchased the product or service. Explain the situation, and provide any relevant information, such as your order number, receipt, or proof of purchase.
The company or individual may have a specific process for requesting refunds, which they will be able to provide you. In some cases, they may be able to issue a refund directly, while in other cases, they may need to escalate the issue to their customer service or billing department.
If the company or individual is unwilling or unable to provide a refund, you may need to take additional steps, such as contacting your credit card company or filing a complaint with the appropriate government agency. Keep in mind that getting a refund can take time and effort, and it may not always be possible.
Overall, the best way to get a refund is to be polite and persistent, and to provide any relevant information and documentation to support your request.